Your office can say something about your business, since, in a way, it’s like the face of your business. It can give a good or bad impression about your business. If it doesn’t really look clean and professional, it may cause you to lose potential customers. People judge on appearances in many things, so an office is no different. Obviously, you or your staff don’t have the time nor the inclination to hang about and clean the place which is why you need to hire the services of a professional company. You need to find a good, reliable and proven company, so here are some tips on how to go about finding one.
1. Insurance Proof
This is probably the first thing to start with when looking for an office cleaning service. The insurance will protect you and your business in the event a cleaner is injured or hurt at the workplace. Anything can happen; they could slip and fall; fall when climbing up; they work with chemicals which can pose a threat; so it’s best to be safe and cover yourself.
2. Good Reputation
You want to hire an office cleaning company that has a very good reputation. If they have lots of satisfied and happy customers, that’s an obvious indication that they would be a company to go with. While you can check online for reviews, these can also be for marketing purposes. The only way is to find out from actual clients what they think.
Every business will have different cleaning needs. When you hire someone, make sure that they can cater to your specific needs. That means the service you hire has to be flexible and be customized. A good service will be able to do the job according to your timetable. You are the one who will let them know how often they should come in and clean the place.
4. Service Variety
It is better to hire a cleaning service that perform a variety of services instead of just general cleaning. They can be called upon for specific tasks should you require it and because they provide a variety of services, it should not be a problem for them. If you hired a general cleaning service and wanted other things done, they may not be able to handle it.
A good and reputable company will provide a document with a detailed description of what can and will be done. It will also have the breakdown of cost so that there is no confusion. Here’s another tip; don’t be too concerned about the cost. When you’re comparing a few companies that provide very similar options, then you can consider the cost. If a service is really cheap, there may be hidden costs or their service isn’t that good.
Customer service should be at the top of any company’s priorities. Communication is key and they must understand as well as listen to everything you say. Sometimes, there could be a language barrier and things may be misunderstood, leading to issues which neither party wants. Make sure you understand them and vice versa. If they have no courtesy, then look for someone else. Don’t settle for anything less.